POS & ERP System

Laundry ERP

Run your whole laundry business in one place: orders, invoices, payments, pickup and delivery, expenses and reports.

Laundry ERP dashboard
Key features

Everything your laundry runs on, in one place.

Orders and point of sale

  • Fast order entry at the counter, with keyboard shortcuts for busy staff
  • Three service types per item: Dry Clean, Wash & Press and Wash & Dry, each with its own price
  • Advance payments, extra charges and delivery charges on each order
  • Pickup and delivery dates, with a driver assigned to each order
  • Order statuses from pickup through to completion
  • Search and filter orders by status, driver, customer and date

Items and quotations

  • Item catalogue with item codes and a separate price for each service
  • Professional service quotations for new clients, with validity dates and editable terms and conditions
  • Quotations can use a saved customer or any new client

Invoicing and billing

  • Invoices are created from orders automatically, with your own invoice prefix and footer message
  • Standard and credit invoices, with a due date on credit invoices
  • Clear status on every invoice: Paid, Partially Paid or Unpaid
  • Monthly bills for regular customers
  • Print invoices or download them as PDF bills

Payments

  • Pay Now screen for collecting payments: cash, card, bank transfer or cheque, with cheque number tracking
  • Batch payments: settle several invoices from one customer in one step, with a summary receipt
  • Partial payments, with the balance updated automatically
  • Pending payments list with overdue days, so nothing is forgotten
  • Undo a payment if it was entered by mistake (can be turned on or off)

Deductions

  • Record deductions against invoices, such as damage claims or agreed discounts, with a reason
  • Deductions register showing the amount paid, the amount deducted and the final amount

Pendings and returns

  • Track items held back because they weren't ready on time
  • Track items that customers returned after delivery
  • Clear each item when it goes back out, and see which later order cleared it

Customers

  • Customer profiles for hotels and business clients, with a contact person, phone, address and email
  • Full order history and outstanding balance for each customer

Transport, drivers and vehicles

  • Plan pickup and delivery trips: choose the driver and vehicle, then set the order of customer visits
  • Start and end each trip with odometer readings, so distance is recorded automatically
  • Driver profiles with availability: Available, Busy or Off Duty
  • Vehicle register for cars, double cabs, bikes and lorries, with status: Available, On Trip or Maintenance
  • Driver login: drivers see only their own assigned orders and trips

Expenses

  • Organise expenses into your own categories and expense types
  • Daily cash book entry for quick recording
  • See all spending by category, by expense type and by date range

Reports

  • Monthly revenue report
  • Monthly bills report
  • Customer summary report
  • Expenses report
  • Driver report (trips, deliveries, success rate)
  • Vehicle report (trips, distance, estimated fuel cost)
  • Full business report
  • Every report can be printed or exported as a PDF

Data analytics

  • View data by day, week, month, year or all time
  • Income against expenses, and profit
  • Top customers and best-selling items
  • Revenue by service type
  • Driver and vehicle performance

Built-in assistant

  • Ask everyday questions in plain words, such as “revenue this month”, “unpaid orders”, “outstanding balance” or “today's summary”
  • Answers come straight from your own records, so the numbers match your reports
  • Optional AI insights: sales forecasts and transport efficiency analysis

Search and speed

  • One search bar finds customers, orders, invoices, drivers, vehicles, items, expenses, trips and payments
  • Keyboard shortcuts for moving around the system and working quickly

Security and control

  • Secure staff login, with roles: Admin (full access), User (standard staff) and Driver (trips only)
  • Activity log of system actions: who did what, and when
  • Trash bin: deleted records are kept for 7 days and can be restored
  • Backup and restore of all business data
  • Staff are signed out automatically when the browser is closed

Your brand

  • Your company name, logo, contact details and invoice footer appear on screens, invoices and reports
  • Custom login screen with your logo and colour
  • Dark mode and adjustable font size

Access anywhere

  • Runs in a web browser, so there is nothing to install
  • Cloud database: data is saved online and can be used from the counter, the office or on the road

Suitable for

  • Commercial laundries serving hotels, restaurants and businesses
  • Laundry and dry-cleaning shops
  • Laundries with pickup and delivery vehicles and drivers
  • Businesses that bill regular customers monthly or on credit

Included modules

  • Dashboard
  • Orders
  • Pay Now (payments)
  • Items catalogue and quotations
  • Customers
  • Invoice management
  • Deductions
  • Pendings and returns
  • Transport (trips)
  • Drivers
  • Vehicles
  • Expenses and cash book
  • Data analytics
  • Reports
  • Built-in assistant
  • Settings, user management, backup and trash

The exact feature list is confirmed in the demo.

Customisation

Made to fit your business.

The system can be adapted to how your laundry works:

  • your service types and price lists
  • your invoice layout and branding
  • the reports you need
  • your user roles

We plan each change with you before we start.

Questions

Can I see it working before I decide?

Yes. We give you a live demo of the real system using sample data.

Can it be customised?

Yes. Services, prices, invoices, reports and branding can all be adapted to your business.

Do I need to install anything?

No. It runs in a web browser and your data is stored securely in the cloud.

Can my drivers use it?

Yes. Drivers get their own login and see only their assigned orders and trips.

Is my data safe?

Each staff member has their own login and role. Every action is logged, deleted records can be recovered for 7 days, and you can back up all your data at any time.

How much does it cost?

Pricing depends on your requirements. Contact us for a quote.

Enquire

Interested in Laundry ERP?

Send us a message. Pricing is shared once we understand your needs. We aim to respond within one business day.

We do not list prices online. Tell us what you need and we will send a quote. We aim to respond within one business day.

Related templates

You may also like.

Laundry Driver App screens

Laundry Driver App

Mobile Driver App

A mobile web app for laundry delivery drivers. Drivers start and end trips, take new orders at the customer's door, mark deliveries, record returned items and download bills. Everything saves straight into your main laundry system.

  • Trips & Vehicles
  • Orders & Deliveries
  • Bills on the Go
Ice Factory ERP dashboard

Ice Factory ERP

POS & ERP System

A complete business management system for ice factories and ice distributors. It covers sales, stock, credit customers, cash and bank, transport and staff, with clear reports.

  • Sales & Stock
  • Debts & Cash Flow
  • Reports & Analytics